Hotel Guest: Hi there, I have a reservation for a room under the name Smith.
Receptionist: Hello Mr. Smith, welcome to our hotel. Can I have your ID and a credit card to complete the check-in process?
Hotel Guest: Sure, here you go.
Receptionist: Thank you. You are booked in a Deluxe King Room on the 8th floor. Here's your room key and all the necessary information about the hotel amenities and services. Breakfast is served from 7 am to 10 am on the ground floor.
Hotel Guest: Great, thank you. Is there a fitness center in the hotel?
Receptionist: Yes, we do have a fitness center on the 5th floor. It's open 24 hours a day, and you can access it with your room key.
Hotel Guest: Perfect, thank you. What time is the check-out?
Receptionist: Check-out time is at 12 pm. If you need to extend your stay, please let us know and we will do our best to accommodate you.
Hotel Guest: Okay, thank you. And is there a shuttle service to the airport?
Receptionist: Yes, we do offer a shuttle service to the airport. It runs every hour, and the cost is $25 per person. If you would like to book a seat, please let us know at the reception desk.
Hotel Guest: Sounds good, thank you for the information.
Receptionist: You're welcome, Mr. Smith. If you need anything else during your stay, don't hesitate to contact us at the front desk. We hope you have a pleasant stay with us.
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